We manage your store so you can focus on growth
Complete Shopify, WooCommerce, Amazon, and eBay store management — from product listings and inventory to order fulfillment and customer support.
Running an online store is a full-time job
Between managing inventory, processing orders, handling customer service, and optimizing listings — running an e-commerce store can quickly become overwhelming. We take it all off your plate.
At Vivid Prime, we provide complete end-to-end e-commerce store management across Shopify, WooCommerce, Amazon, eBay, and Etsy. Our team handles the day-to-day operations so you can focus on strategic growth and product development.
From product listing creation and inventory tracking to order fulfillment coordination and customer support, we ensure your store runs smoothly and efficiently — maximising sales and customer satisfaction.
150+
Stores Managed
3.2x
Avg. Revenue Growth
5
Platforms Supported
Expert management across all major platforms
We provide professional store management services on every platform that matters to your business.
Shopify
Product listings, theme updates, app management, order processing, and conversion optimization for Shopify stores.
WooCommerce
Plugin updates, product management, payment gateway maintenance, and performance optimization for WordPress stores.
Amazon
FBA inventory management, listing optimization, buy box monitoring, PPC management, and brand registry maintenance.
eBay
Listing creation and optimization, inventory sync, order management, feedback monitoring, and promoted listings.
Complete store management services
We take care of every aspect of your e-commerce operations so you can focus on growing your brand.
Product Listing Management
Creating, optimizing, and updating product listings with SEO-friendly titles, descriptions, images, and pricing across all platforms.
Inventory Management
Real-time stock tracking, automated reorder alerts, multi-channel inventory syncing, and warehouse coordination.
Order Fulfillment
Order processing, shipping label creation, carrier coordination, tracking updates, and returns management across all channels.
Customer Support
Professional customer service handling inquiries, complaints, returns, and feedback to maintain high seller ratings.
Performance Optimization
Regular analysis of sales data, conversion rates, and customer behavior to identify and implement growth opportunities.
Reporting & Analytics
Detailed monthly reports covering sales, inventory, customer metrics, and platform performance with actionable insights.
How we take over your store operations
A structured onboarding and management process that ensures a seamless transition and ongoing excellence.
Store Audit
We conduct a comprehensive audit of your store's current performance, listings, inventory, and operations to identify gaps.
Onboarding & Setup
We integrate with your platforms, set up reporting dashboards, and establish standard operating procedures for daily management.
Daily Management
Our team handles day-to-day operations — inventory updates, order processing, customer support, and listing optimizations.
Growth & Optimization
We continuously analyze performance data, implement improvements, and scale operations to maximize your store's revenue.
Affordable store management packages
Monthly management packages designed for stores of all sizes. All plans include dedicated support and monthly reporting.
Starter
Perfect for new stores
- 1 platform managed
- Up to 50 products
- Listing optimization
- Inventory tracking
- Order processing
- Monthly report
Business
Ideal for growing stores
- 2 platforms managed
- Up to 200 products
- Advanced listing optimization
- Inventory & order management
- Customer support
- PPC campaign management
- Bi-weekly reporting
Enterprise
For established brands
- Up to 4 platforms managed
- Unlimited products
- Premium listing optimization
- Full operations management
- Priority customer support
- Advanced PPC & advertising
- Weekly reporting & dedicated manager
Store management questions answered
Common questions about our e-commerce store management services.
How quickly can you take over managing my store?
We can typically complete onboarding within 5-7 business days. This includes platform integration, process setup, and team familiarization with your products and brand.
Will I still have control over my store?
Absolutely. You retain full ownership and admin access. We act as your operations team — handling daily tasks while keeping you informed through regular reports and strategy calls.
How do you handle customer service?
We respond to customer inquiries within 24 hours, handle returns and refunds according to your policies, manage feedback and reviews, and escalate complex issues to you when necessary.
Can you manage inventory across multiple warehouses?
Yes. We can sync inventory across multiple locations and sales channels, set up low-stock alerts, and coordinate with your suppliers or 3PL partners for restocking.
What if I'm not happy with the service?
We operate on month-to-month agreements with a 30-day notice period. If you're unsatisfied, you can cancel anytime. We're confident our service quality will exceed your expectations.
Do you also handle advertising for the store?
Yes, PPC and advertising management is included in our Business and Enterprise plans. This covers Amazon PPC, Google Shopping, and social media ads to drive traffic and sales.
Ready to free up your time and grow your store?
Let our experts handle your e-commerce operations. Contact Vivid Prime today for a free consultation and discover how we can transform your store's performance.
